FanDuel Reinforces Commitment to “Gaming Well” During Responsible Gaming Education Month


FanDuel Welcomes Amanda Serrano as Responsible Gaming Ambassador

Serrano joins Craig Carton as Responsible Gambling Ambassador

NEW YORK, September 20, 2022 /PRNewswire/ — To help mark the American Gaming Association’s Responsible Gaming Education Month, FanDuel Group is hosting its first company-wide Play Well Day to announce a series of additions to its industry-leading responsible gaming initiatives. FanDuel kicked off the engagement with a renewed partnership with the seven-division boxing champ Amanda Serranowho will join Craig Cardboard as a Responsible Gambling Ambassador.

As part of Play Well Day activities, FanDuel employees around the world will come together to reaffirm the company’s unwavering commitment to Responsible Gaming (RG) at an employee-only event featuring chefs. of business and industry discussing the day-to-day role each employee plays in creating a culture. which encompasses safer play.

As part of the Play Well Day agenda, FanDuel is making several major announcements regarding its responsible gaming program. First, the expansion of its responsible gaming ambassador program. FanDuel is proud to announce that its first RG ambassador, Craig Cardboard, has agreed to a new multi-year extension to continue as FanDuel Responsible Gaming Ambassador. As part of this expanded partnership, Carton, which hosts “The Carton Show” on FS1 and “Carton and Roberts” on WFAN 101.9 FM/ 660 AM at New York will kick off the “FanDuel/Craig Carton College Tour” with campus stops starting this fall.

“I’m excited to continue working with FanDuel to raise awareness and advocate for problem gambling,” Carton said. “Our first year together focused on training and identifying ways to better protect clients through advocacy. Moving forward, talking to young adults about my story and how they can learn from it. lessons is something I am immensely excited about. I look forward to kicking off our campus tour later this month.”

In addition to Carton, FanDuel is pleased to announce a renewed partnership with Amanda Serrano. In addition to sponsoring Amanda’s fights, she has joined FanDuel as the company’s new Responsible Gaming Ambassador. Serrano will be filming a series of responsible gaming public service announcements in English and Spanish to better serve FanDuel customers. Serrano will seek to unify all featherweight titles on September 24 at the Manchester Arena in Manchester, England. New FanDuel Ambassador to Defend WBC, WBO & IBO Featherweight Titles Against IBF Featherweight Champion Sarah Mahfoud live on PPV. Ongoing sponsorship is embedded across the FanDuel site and Amanda’s social media channels and will include the FanDuel logo on Serrano’s trunks and personal appearances for his next three fights.

“I’m thrilled to join FanDuel and Craig as an ambassador for responsible gaming,” Serrano said. “I appreciate how seriously the FanDuel team takes this issue, as it is an issue of personal importance to me. Being able to use my platform to advocate to sports fans for a style of life well played is something I’m proud to be a part of.”

As members of FanDuel’s Responsible Gaming team, Serrano and Carton will play an active advisory role to FanDuel’s RG operations and customer service teams and produce content that encourages customers to play within the limits of a budget and never chasing losses. They will also work to encourage greater adoption of FanDuel’s responsible gaming tools, including wager, deposit and time limit technology, which helps customers manage their gaming safely.

“The opportunity to continue our partnership with Craig while welcoming Amanda to our team of Responsible Gaming Ambassadors will allow FanDuel to connect with more consumers about our beliefs about how to play well,” said Adam Warrington, Vice President of Responsible Gaming at FanDuel Group. “We are proud to continue our commitment to developing programs, partnerships and tools that aim to make a tangible difference in responsible gambling.”

FanDuel to support ICRG research

As part of Responsible Gaming Education Month, FanDuel Group will be doing a $100,000 donation to the International Center for Responsible Gambling (ICRG), supporting groundbreaking research designed to understand gambling behavior to determine areas of potential harm to mitigate risk and improve responsible gambling programs.

“I continue to be impressed with FanDuel’s efforts to promote responsible gambling,” said Arthur Paikowsky, President of the ICRG. “The company is making great strides in raising awareness for safer gaming. Their donation to the ICRG is important to advancing critical research in the months and years to come.”

FanDuel will continue its responsible gaming advertising campaign built by FanDuel’s in-house creative team. The multimedia campaign entitled “The systemwill continue to air throughout the year, supported by significant media investment.

As the #1 mobile gaming operator, FanDuel believes it’s essential to be at the forefront of responsible gaming. FanDuel has implemented an industry-leading RG approach, comprising a team of over 100 full-time compliance and RG professionals focused on strengthening our product through technology, marketing , product development and data/analytics. Throughout the year, FanDuel offers its customers responsible gambling resources and tools to help them manage their online casino, sports betting, horse racing and everyday fantasy sports games. The tools are available in our apps and can be viewed on FanDuel’s Play well to place. These responsible gambling tools include the following:

  • Deposit limit – Decide how much you can deposit within a given time frame.
  • bet limit – Decide how much you can bet within a given time frame.
  • Maximum bet size limit – Decide how much you can stake on a single bet.
  • time limit – Decide the maximum number of daily hours you can spend on FanDuel apps.

The final “play safe” tool available to FanDuel customers is self-exclusion. Once customers self-exclude themselves from a FanDuel site, they self-exclude themselves from all FanDuel sites of its casino, racing, fantasy and sports betting products. The company follows strict opt-out process protocols and applies this policy to all products to protect customers who report they may be experiencing an issue. Customers who self-exclude from FanDuel Group real money gaming sites are offered a Gamban license to match their self-exclusion. The Gamban service will not only block every site in the FanDuel group, but also all real money gambling websites, including legal and offshore sports betting, online casinos, poker sites, social gaming sites and esports sites on up to 15 devices.

Play Well is a central pillar of Flutter’s global sustainability strategy, the Positive Impact Plan. Focused on leveraging universal principles to promote responsible gambling in the global markets where Flutter operates, the group has set a goal of having 50% of online customers globally using a safer gambling tool by 2026 .

About FanDuel Group

FanDuel Group is an innovative sports entertainment and technology company changing the way consumers interact with their favorite sports, teams and leagues. The premier gaming destination in United States, FanDuel Group consists of a portfolio of leading brands in gaming, sports betting, daily fantasy sports, early deposit betting and television/media. FanDuel Group is present in all 50 states with approximately 17 million customers. The company is based in New York with offices at California, New Jersey, Florida, Oregon, Georgia and Scotland. FanDuel Group is a subsidiary of Flutter Entertainment plc, the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the London Stock Exchange’s FTSE 100 Index.

Contact: Kevin Hennessy /FanDuel/ [email protected]

SOURCE FanDuel Group


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